77jack Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how your information is collected, used, and protected on the 77jack platform.
01. Introduction and Scope
This Privacy Policy ("Policy") is issued by the 77jack online gaming platform ("77jack", "we", "our") and applies to the website at https://77jack.lat. When you register, log in, or use any of our services, you are considered to have accepted the terms of this Policy.
We believe that your personal privacy is a fundamental right. That is why 77jack always takes the utmost care in collecting, processing, and storing your information. We use SSL encryption technology to keep all your information secure.
If this Policy is updated for any reason, we will publish the revised Policy on the platform and note the date of the change. We encourage you to review this page regularly.
Important: 77jack never sells your personal information to third parties. Your information is used solely for the purpose of providing services.
02. What Information We Collect
At various stages of using the 77jack platform, we may collect the following types of information:
A. Registration and Identity Information
- Full name and date of birth (for age verification — only for users aged 21 or above)
- Email address and mobile number
- Username and password (stored in encrypted form)
- National ID or passport number (where verification is required)
B. Financial Transaction Information
- bKash, Nagad, Rocket, or Upay account details
- Bank account number and name (for bank transfers)
- Deposit and withdrawal transaction history
- Partial Visa or Mastercard details (full card numbers are not stored on our servers)
C. Platform Usage Information
- Gaming history and preferences
- Login time, date, and IP address
- Device type, operating system, and browser information
- Cookie and session data
D. Communication Information
- Live chat message records
- Email communication history
- Details of complaints or requests
03. Purpose of Using Your Information
77jack uses the information we collect solely for the following legitimate purposes:
Service Delivery and Operations
Your information is used to create and manage your account, verify logins, process financial transactions (deposits and withdrawals), provide bonuses and promotions, and ensure gaming services.
Security and Fraud Prevention
Your login and transaction information may be reviewed to maintain platform security, prevent unauthorized access, and stop financial fraud. This is done for your own protection.
Customer Support
To resolve your issues quickly and effectively, our 24/7 live chat support team may access your account information when needed. This information is used solely for providing support.
Responsible Gaming
By monitoring your gaming behavior, we ensure responsible gaming practices. This information is used to help set limits or assist with self-exclusion when needed.
Legal Compliance
Information may be retained and disclosed where required by applicable laws, regulations, or instructions from regulatory authorities.
We do not transfer your information to third parties for marketing purposes. Your privacy is at the core of our business values.
04. Cookies and Tracking Technologies
77jack uses cookies to operate the website properly and to improve your experience. Cookies are small text files stored in your browser.
Types of cookies we use
- Essential Cookies: These cookies are necessary to maintain login sessions and operate the core functions of the platform.
- Functional Cookies: Used to remember your preferred language, game settings, and other personalized preferences.
- Analytical Cookies: Used to measure the performance of our website and improve services. This data is completely anonymous.
- Security Cookies: Used to protect your account from unauthorized access.
You can manage cookies through your browser settings. Please note that disabling cookies may cause some platform features to not work correctly.
05. Information Sharing with Third Parties
77jack never sells your personal information to third parties for commercial purposes. However, information may be shared in certain specific situations necessary for service delivery:
Payment Service Providers
The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and bank transfer services to process your deposit and withdrawal transactions. These service providers manage your information according to their own privacy policies.
Technology Partners
Game software providers (such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, Microgaming, NetEnt) may access certain technical information through the platform. This is solely to ensure the quality of gaming services.
Legal Obligations
Necessary information may be shared with authorities in response to a court order, a lawful request from an investigative body, or any other legal obligation.
Business Transfers
If 77jack is acquired or merged for any reason, your information may be transferred to the new owner. However, the terms of this Policy will remain in effect at that time.
06. Data Security Measures
77jack uses the latest technology and methods to protect your information:
SSL/TLS Encryption
All data exchanged between you and our servers is protected by industry-standard SSL/TLS encryption.
Secure Servers
Your information is stored in secure data centers where unauthorized access is strictly controlled.
Encrypted Passwords
Your password is never stored directly — it is kept in the database only as an encrypted hash.
Regular Security Audits
Our systems undergo regular security audits to identify and address vulnerabilities.
That said, no data transmission over the internet can be guaranteed to be completely secure. We therefore ask you to stay vigilant — do not share your password with anyone and be careful when using public Wi-Fi.
07. Data Retention Period
77jack retains your information according to the following policies:
Active Accounts
All information necessary to provide services is retained for as long as your account remains active. This information is regularly updated and kept secure.
After Account Closure
Even after an account is closed or deactivated, certain information — particularly financial transaction records and identity verification documents — may be retained for a specified period to meet legal obligations.
Marketing Data
If you object to promotional communications, your information will no longer be used for that purpose. However, information may continue to be retained for other reasons.
08. Your Rights
As a registered user of 77jack, you have the following rights:
Right to Access
You may request a copy of the information we have collected about you at any time. We will fulfill this request within a reasonable timeframe.
Right to Correction
If any of your stored information is inaccurate or incomplete, you may request a correction. You can update most information yourself through your account settings.
Right to Deletion
In certain circumstances you may request that your information be deleted. However, information retained for legal reasons may not be possible to delete.
Right to Object to Processing
You may object at any time to the use of your information for marketing purposes, and we will act on that immediately.
To exercise these rights, email us at [email protected] or contact our 24/7 live chat.
09. Age Restriction and Minor Protection
77jack services are available only to users aged 21 or above. We verify age at registration, and accounts belonging to minors are closed immediately.
We do not knowingly or unknowingly collect personal information from anyone under the age of 21. If we are informed that information has been collected from a minor, we will delete that information immediately.
If you believe a minor is using our platform without authorization, please notify our support team immediately.
10. External Links and Third Parties
Third-party technology may be used on our platform through the services of game software providers. These third-party services are governed by their own privacy policies, which are outside our control.
Payment service providers (bKash, Nagad, Rocket, Upay) and banks manage your financial information according to their own policies. We recommend reading their privacy policies before completing a transaction.
77jack is not responsible for the privacy practices of these third parties. However, we ensure that all our partners follow industry standards.
11. Policy Changes and Updates
77jack reserves the right to change or update this Privacy Policy at any time. For significant changes, we will:
- Publish the updated Policy on this page and update the date of the change.
- A notification may be sent to your registered email for important changes.
- Continued use of the platform after a new Policy is published will be considered acceptance of the updated Policy.
We therefore ask you to visit this page regularly. The date of the most recent change will be noted at the top of the page.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our data protection team will review your request as promptly as possible.
You may also submit a request to access, correct, or delete your information through the following:
- Email: [email protected]
- Live Chat: 24/7 direct support (by logging in to the platform)
We will respond to your request as quickly as possible after verifying your identity.
We Are Committed to Protecting Your Information
If you have any questions, our 24/7 support team is always here for you. Your privacy is our priority.